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Avaya Receives AMI Social Media Award for Customer Advocacy in Small and Medium-Size Business Market

BASKING RIDGE, N.J. 15-Nov-2010 – Avaya, Inc., a global leader in enterprise communications systems, software and services, today announced that it has received the AMI Small and Medium Business Social Media Marketing Award 2010 for Customer Advocacy.

AMI, an industry-leading global research and consulting firm, presented the award to Avaya’s small and medium-size enterprise (SME) communications division in a November 11th ceremony in New York City. AMI uses three factors – SMB engagement, SMB purchase influence and SMB perception – in order to evaluate and analyze candidates and determine how effective their social media efforts are in achieving goals. […]

By |June 4th, 2013|Press Releases|0 Comments

Avaya Expands Business Collaboration for Small and Medium Enterprise Market

New Avaya IP Office Release 6.1 improves user experiences, drives cost-savings, and reduces software installation time by nearly 75%

BASKING RIDGE, N.J. 15-Nov-2010 – Avaya, Inc. today introduced the new version of Avaya IP Office-the company’s flagship communications solution for small and medium-sized enterprises (SME). Avaya IP Office Release 6.1 delivers a host of business collaboration and customer service enhancements that can improve ease-of-use and worker productivity for SME workers, and generate significant new efficiencies for businesses. […]

By |June 4th, 2013|Press Releases|0 Comments

Avaya Data Solutions Launches Virtualization Strategy

End-To-End Architecture and Solutions Simplify Data Center, Campus Networking

BASKING RIDGE, N.J. 10-Nov-2010 – Avaya, a global leader in enterprise communications systems, software and services, today launched a new data networking architecture that helps enterprises reap the benefits of virtualization in a more simplified and cost-effective manner. This technology utilizes a new, end-to-end enterprise-wide architecture designed to help CIOs and IT departments meet the surging demand for new content and business collaboration applications. […]

By |June 4th, 2013|Press Releases|0 Comments

Avaya Honored with Two Technology Services Industry Association STAR Awards for Excellence in Support

Unified Communications and Contact Center Leader Recognized for Mission-Critical Support and Continual Improvement

BASKING RIDGE, N.J. 01-Nov-2010 – Avaya, Inc., a global leader in enterprise communications systems, software and services, today announced it has been named the winner of two Technology Services Industry Association (TSIA) Fall 2010 STAR Awards for Mission-Critical Support and Continual Improvement. The awards for excellence in support services were announced October 20, 2010 at the Technology Services World conference in Las Vegas. […]

By |June 4th, 2013|Press Releases|0 Comments

Avaya Enables Channel Partners to Deliver Innovative Real-time Collaboration Solutions and Evolve Businesses

Avaya Connect Channel Partners Have Access to New Skills and Designations in Video and Data, Partner Helpdesk and Business Management and Marketing Curricula

BASKING RIDGE, N.J. 20-Oct-2010 – Avaya, a global leader in business communications systems, software and services, today announced new skills, certifications and support systems to help Avaya Connect Channel Partners provide innovative, real-time business communications and collaboration solutions to their customers. Avaya Connect Channel Partners will have access to new technology certifications, business management and marketing curricula and a global Partner HelpDesk to help evolve both their customer’s business as well as their own. The announcement was made during the Avaya 2011 Americas Partner Conference being held this week in Las Vegas, Nevada. […]

By |June 4th, 2013|Press Releases|0 Comments